• Lux Limo and the customer will agree on a price to be paid on the day of booking
• The Booking will only be confirmed once deposit has been made.
• The Card Holder gives authorisation for Lux Limo to debit their credit card/debit card if any damages or soiled has occurred in the vehicles.
• Deposits are non-refundable.
• We will endeavour to provide the Vehicle you requested.  If we cannot carry out your request, we will provide a similar vehicle. We cannot guarantee a particular vehicle or colour.
• The minimum charge of cleaning a Vehicle would be £250 if any of your guests vomit in a Vehicle.
• For Health and Safety all customers must wear seat belts and keep hands, arms, legs and any other body part out of the windows.
• All Children must be accompanied with an Adult of the age of 18 or over.
• Increased Airport security means we may not be able to offer meet or greet service.
• The amount of luggage must be mentioned on booking, so we can send the correct vehicle according to the Job.

ONCE YOU HAVE MADE A BOOKING OVER THE TELEPHONE, YOU ARE ALSO AGREEING TO OUR TERMS AND CONDITIONS.

Cancellations and Breakdowns

 Lux Limo operates a large fleet of Vehicles and all are maintained and checked on a regular basis by Qualified Mechanics. However breakdowns, accidents road closures, and traffic related delays are inevitable. If the vehicle is late or has broken down, this will not justify the client for a refund, as alternative arrangements would be made to send out a replacement vehicle. If the alternative vehicle is not available then a full refund will be made to the customer and Lux Limo accepts no other responsibility or liability for any costs either direct or indirect arising from the cancellation.

Lux Limo is not responsible for any un-foreseeable event that may happen during the journey to customers, vehicles, drivers, entertainers or members of the public.